Terms of service

Terms of Service

Last Updated: 05-07-2026

Welcome to [STORE NAME]. These Terms of Service ("Terms") govern your access to and use of our website [WEBSITE URL] and any purchases made through it (collectively, the "Services"), operated by [STORE NAME] / [LEGAL BUSINESS NAME] ("we," "us," "our").

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Account Terms

  • You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account or place an order. Minors may use the Services only under the supervision of a parent or legal guardian.
  • You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account.
  • You agree to provide accurate, current, and complete information when creating an account or placing an order, and to update this information as needed.
  • We reserve the right to suspend or terminate accounts that provide false information, violate these Terms, or are used for fraudulent or unauthorized purposes.
  • You may request deletion of your account at any time by contacting us.

2. Pricing and Payment

  • All prices listed on our website are in Indian Rupees (INR) unless otherwise stated, and are inclusive/exclusive of applicable taxes as indicated at checkout.
  • We reserve the right to change prices at any time without prior notice. Price changes will not affect orders that have already been confirmed.
  • Payment must be made in full at the time of placing an order, through the payment methods made available on our website (e.g., credit/debit card, UPI, net banking, or cash on delivery, where applicable).
  • We use third-party payment gateways to process transactions securely. We do not store your complete card or banking details on our servers.
  • In the event of a failed or disputed transaction, please contact us at with your order details for resolution.
  • We reserve the right to refuse or cancel any order in cases of suspected fraud, pricing errors, or payment issues.

3. Product Descriptions

  • We make every effort to display our products, including descriptions, images, and pricing, as accurately as possible. However, we do not warrant that product descriptions, images, colors, or other content on our website are completely accurate, current, or error-free.
  • Minor variations in color or appearance may occur due to display settings on different devices, or natural variation in physical products.
  • In the event a product is listed at an incorrect price or with incorrect information due to a technical error, we reserve the right to cancel the order and issue a full refund, even if the order has already been confirmed.
  • We reserve the right to limit the quantity of any product available for purchase per customer or per order.

4. Order Acceptance

  • Placing an order on our website constitutes an offer to purchase. All orders are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order for reasons including, but not limited to: product unavailability, errors in pricing or product information, suspected fraudulent activity, or issues identified by our fraud detection systems.
  • You will receive an order confirmation via email/SMS once your order is placed; however, this confirmation does not guarantee acceptance of your order. A separate confirmation will be sent once your order is verified and processed for shipment.
  • If we cancel an order after payment has been made, a full refund will be issued within business days.

5. Shipping and Delivery

  • We aim to process and ship orders within business days of order confirmation, unless otherwise stated on the product page.
  • Estimated delivery timelines are  to business days, depending on your location, and are provided for guidance only — actual delivery times may vary due to courier delays, weather, regional restrictions, or other factors beyond our control.
  • Shipping charges, if applicable, will be clearly displayed at checkout before you complete your purchase.
  • Risk of loss and title for products purchased pass to you upon delivery to the shipping carrier, unless otherwise required by applicable Indian law.
  • We are not liable for delays caused by the shipping carrier, incorrect address information provided by the customer, or circumstances beyond our reasonable control (see Section 8).
  • If your order has not arrived within the estimated delivery window, please contact us at with your order number so we can investigate.

6. Returns and Refunds

  • We accept returns/exchanges within days of delivery, provided the product is unused, in its original packaging, and accompanied by proof of purchase, unless the product falls under a non-returnable category (e.g., perishables, personal care items, or items marked as final sale on the product page).
  • To initiate a return, please contact us at with your order number and reason for return.
  • Refunds, once approved, will be processed to the original payment method within [NUMBER] business days.
  • In the case of damaged, defective, or incorrect items received, please contact us within [NUMBER] days of delivery with photos of the product for a replacement or full refund, at no additional cost to you.
  • Shipping charges (if any) are non-refundable, except in cases where the return is due to our error (e.g., wrong or defective item shipped).
  • [For a more detailed policy, please refer to our separate Return & Refund Policy page.]

7. Prohibited Uses

You agree not to use our Services to:

  • Violate any applicable Indian law, regulation, or third-party rights
  • Submit false, misleading, or fraudulent information, including fraudulent payment information
  • Attempt to gain unauthorized access to our website, servers, or any connected systems or networks
  • Upload or transmit viruses, malware, or any other malicious code
  • Engage in any activity that interferes with or disrupts the Services or servers connected to the Services
  • Scrape, copy, or reproduce our website content, product listings, or images for commercial purposes without our written permission
  • Harass, abuse, or harm another person through use of our Services (e.g., through reviews or customer support channels)
  • Resell products purchased from us without our express written authorization, where applicable

We reserve the right to terminate access to our Services for any user found to be in violation of these prohibited uses, without prior notice.

8. Limitation of Liability

  • To the fullest extent permitted under applicable Indian law, [STORE NAME] shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our Services or products purchased through them.
  • Our total liability for any claim arising from your use of the Services or a product purchased shall not exceed the amount you paid for the specific product or order giving rise to the claim.
  • We are not liable for delays or failures in performance resulting from causes beyond our reasonable control, including but not limited to natural disasters, strikes, courier/logistics disruptions, government restrictions, or technical failures of third-party service providers.
  • Nothing in these Terms shall exclude or limit liability that cannot be excluded or limited under applicable Indian consumer protection law.

9. Intellectual Property

All content on our website, including but not limited to logos, product images, text, graphics, and design, is the property of [STORE NAME] or its licensors and is protected under applicable Indian intellectual property laws. You may not reproduce, distribute, or use this content for commercial purposes without our prior written consent.

10. Governing Law and Jurisdiction

  • These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
  • Any disputes arising out of or in connection with these Terms or your use of the Services shall be subject to the exclusive jurisdiction of the courts located in Patiala, Punjab, India.
  • We will make reasonable efforts to resolve any disputes amicably before pursuing formal legal proceedings. You may contact us at to raise any concerns or complaints.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our Services after changes are posted constitutes your acceptance of the revised Terms.

12. Contact Us

If you have any questions about these Terms of Service, please contact us at:

www.vestor.store Email: ms2954222@gmail.com 

This Terms of Service document is a general template intended to align with applicable Indian laws, including the Consumer Protection Act, 2019, and the Consumer Protection (E-Commerce) Rules, 2020. It does not constitute legal advice. We recommend consulting a qualified legal professional to ensure these Terms fully reflect your business's specific practices and comply with all applicable regulations before publishing.