Shipping Policy

Last Updated: 05-07-2026

At vestor store, we want your order to reach you as quickly and smoothly as possible. This Shipping Policy explains our shipping methods, timeframes, costs, and what to do if something doesn't go as planned.

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1. Order Processing Time

• All orders are processed within (excluding weekends and public holidays) after payment confirmation.
• During sale periods, festive seasons, or promotional events, processing may take slightly longer. We'll notify you on our website if delays are expected.
• Once your order is processed and handed to our shipping partner, you'll receive a confirmation email/SMS with your tracking details.
• Orders placed after [CUTOFF TIME, e.g., "4:00 PM IST"] will begin processing the following business day.

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2. Shipping Methods Available

We currently offer the following shipping options:

Available shipping methods may vary depending on your delivery location and product availability.

We partner with trusted courier services, including [COURIER PARTNER NAMES, e.g., Delhivery, Bluedart, Shiprocket], to ensure reliable delivery across India.

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3. Delivery Timeframes

• Estimated delivery time is from the date of order processing (not order placement), depending on your location and the shipping method selected.
• Metro cities typically receive orders faster than remote or rural areas.
• Delivery timeframes are estimates only and are not guaranteed, as they can be affected by courier delays, weather conditions, regional restrictions, or other factors beyond our control.
• We currently deliver to [ALL PIN CODES ACROSS INDIA / SPECIFIC REGIONS — SPECIFY IF LIMITED].

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4. Shipping Costs

• Shipping costs are calculated at checkout based on your delivery location, order value, and selected shipping method.
• Free shipping is available on orders above [FREE SHIPPING THRESHOLD, e.g., ₹999] (if applicable — remove this line if not offered).
• Cash on Delivery (COD) orders may be subject to an additional COD handling fee of [COD FEE AMOUNT], where applicable.
• Any applicable shipping charges will always be shown clearly at checkout before you complete your purchase — no hidden fees.

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5. Order Tracking

• Once your order ships, you will receive a tracking number via email/SMS, along with a link to track your shipment in real time.
• You can also track your order by logging into your account on our website and visiting the "My Orders" section.
• If you haven't received tracking information within of placing your order, please contact us at [EMAIL ADDRESS].

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6. Delivery Issues and Delays

If your order is delayed: Please allow the full estimated delivery window before reaching out, as courier delays can occasionally occur due to weather, regional disruptions, or high shipping volumes. If your order hasn't arrived after past the estimated delivery date, contact us at with your order number, and we'll investigate with our courier partner right away.

If your order shows as "delivered" but you haven't received it: Please check with neighbors, building security, or other household members first, as couriers sometimes hand off packages to a person at the address. If you still can't locate it, contact us within of the delivery date so we can raise a claim with the courier.

If your package arrives damaged: Please do not accept/refuse the delivery if damage is visible on the outer packaging, if possible. If you've already accepted it and found the product damaged, contact us within of delivery with photos of the product and packaging, and we'll arrange a replacement or refund at no extra cost to you.

Incorrect or incomplete address: Please double-check your shipping address at checkout. We are not responsible for delays or non-delivery caused by incorrect or incomplete address details provided at the time of order. If you need to update your address after placing an order, contact us at as soon as possible — we'll do our best to update it before the order ships.

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7. International Shipping

[Choose the section that applies to your store and delete the other]

If you do not currently ship internationally: At this time, we only ship within India. We're working on expanding to international shipping in the future — sign up for our newsletter to be notified when it becomes available.

If you do ship internationally: We currently ship to the following countries: 

• Estimated international delivery time: 
• International shipping costs: , calculated at checkout based on destination and order weight
• Please note: international orders may be subject to customs duties, import taxes, or fees levied by the destination country. These charges are the responsibility of the customer and are not included in our shipping costs or product prices.
• Delivery timeframes for international orders may be affected by customs processing and are estimates only.

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8. Contact Us

If you have any questions about your shipment or this policy, reach out to us:

www.vestor.store 

We're happy to help track down your order or answer any shipping questions!